Privacy Policy

Last updated: November 13, 2025

This Privacy Policy describes how Technical Sanjuji LLP (“we”, “us”, or “our”) collects, uses, and shares information when you use the Pointify website or mobile application (the “App” or “Service”), which operates as a digital marketplace for creative products.

1. Information We Collect

We collect information necessary to operate the Service, provide features, comply with legal obligations, and improve the App. The types of information we may collect include:

• Account information: Name, email address, username, and other optional profile information you provide when registering.
• Transactional data: Purchase receipts, order identifiers, license information, and records related to downloads or content access (we do not store full payment card details; payments are processed by third-party payment providers).
• Device & usage data: Device identifiers, IP address, operating system, browser type, App version, performance metrics, and analytics to help us maintain and improve the Service.
• Support communications: Records of messages you submit to our support team, including any information you include in those messages.
• Optional content: Any content you upload or make available through the Service (for example, items you list as a creator), subject to applicable terms and licenses.

2. How We Use Information

We use the information we collect for purposes including:

• Providing and maintaining the Service (account management, content access, and downloads).
• Processing transactions and verifying purchases or licenses.
• Detecting and preventing fraud, abuse, and illegal activity.
• Responding to support requests and communicating important notices.
• Analyzing and improving the App’s functionality, performance, and user experience.
• Complying with legal obligations and enforcing our Terms of Use.

3. Legal Basis for Processing

Where applicable (for example, users in the EEA), our legal bases for processing personal data include:

• Processing necessary to perform the app contract (e.g., providing downloads, processing orders).
• Our legitimate interests (e.g., improving the Service and preventing fraud), balanced against your privacy rights.
• Your consent, where we request it for specific processing activities (we will obtain consent before processing where required by law).

4. Sharing & Disclosure

We may share information with:

• Service providers who perform services on our behalf (payment processors, cloud hosting, analytics, email delivery). These vendors are contractually obligated to protect your information.
• Third parties to comply with legal obligations, court orders, or government requests.
• To protect the rights, property or safety of Technical Sanjuji LLP, our users, or others.
• In connection with a merger, acquisition, or sale of assets; we will notify users where required by law.

5. Payment Information

Payments and billing are processed by third-party payment providers (for example, Google Play billing, Stripe, PayPal or similar). We do not store your full payment card information. We may retain transaction identifiers, receipts, and purchase metadata to validate purchases and provide support.

6. Data Retention

We retain personal data for as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will deactivate your account and delete or anonymize your personal data within a reasonable timeframe, except where we are required to retain certain information for legal or legitimate business purposes.

7. International Transfers

Your information may be stored and processed in countries other than your own. When we transfer personal data across borders, we take reasonable steps to ensure appropriate safeguards are in place, such as standard contractual clauses or other legal mechanisms permitted by applicable law.

8. Your Rights

Subject to local law, you may have rights including the right to:

• Access and receive a copy of the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion or restriction of processing, subject to legal limitations;
• Object to certain processing activities or withdraw consent where processing is based on consent;
• Receive a machine-readable copy of the personal data you provided to us (data portability).

To exercise your rights, contact us using the details below. We may request information to verify your identity before responding to requests.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. While we strive to protect your information, no system is completely secure; we cannot guarantee absolute security.

10. Children

The Service is intended for users aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe we have collected information about a child under 13, please contact us and we will take steps to remove the information, subject to applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy here with an updated “Last updated” date. Significant changes will be notified through the App or by email where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Technical Sanjuji LLP — Pointify
Phone: +91 9198290064
Email: pixelwaveoffiice@gmail.com
Address: Faizabad, Uttar Pradesh, India

This Privacy Policy is a general template and does not constitute legal advice. For a tailored privacy policy or legal questions, consult qualified legal counsel.